Shipping and Return Policy


Shipping

Processing time is 2-5 business days.
During holidays and sales, the processing time may be longer.

Free ground shipping for domestic orders over $100.

Once your order ships, your package should arrive within:
Domestic- 10 business days
International- 28 business days

Exchanges

Domestic:
We offer exchanges within 30 days of arrival on items due to not fitting correctly/wrong size or damaged goods. You must email us at support@joynerlucas.com to receive a return label and then ship your item back. Once we receive your package, the new item will then be shipped out.

International:
We offer exchanges within 30 days of arrival on items due to not fitting correctly/wrong size or damaged goods. You must email us at support@joynerlucas.com for information regarding how to exchange your item. You will need to cover the shipping cost to return the item.

Returns and Refunds

Please email us at support@joynerlucas.com for more information as refunds will be on a case-by-case basis. Generally, refunds will not be offered on anything past 30 days of the product's arrival.

Refunds will not be given for packages returned due to incorrect addresses or not being picked up (international orders).

 

For any other questions, please email us at support@joynerlucas.com